Gelato Ice Cream & Sorbet Kelowna | Jobs | QB Gelato



SHIFT – Days and Evenings
PRIMARY LOCATION – 1884 Dayton Street, Kelowna, BC


You are a team player who is passionate, diligent and self-motivated. You think of yourself as diverse, believe in paying-it-forward, can be unapologetically positive in a high volume and customer facing position, and flexible to work days, evenings, weekends and holidays.


Reporting to the owners of the business, responsibilities and essential job functions include, but are not limited to the following:

  • Greet customers with a smile and a warm demeanor
  • Offer menu suggestions and samples
  • Remember repeat customers; greet them by name – WE ALL love hearing our name
  • Maintain a clean and tidy work environment; a bit of elbow grease will be required
  • Operate Revel POS system following QB Gelato’s cash handling policies & procedures
  • Remember multiple orders and able to multitask, while delivering excellent customer service
  • Perform shop opening and/or closing duties; good at completing a checklist with no shortcuts
  • Operate a commercial espresso machine
  • Perform other duties as assigned; including assisting in kitchen operations from time-to-time
  • Have fun while working at QB Gelato.


  • Can stand on your feet for long periods and perform physically demanding tasks
  • Respect for food safety and hygiene standards
  • Ability to work in close proximity to others
  • Have retail and/or customer service experience
  • Strong communication skills and a friendly attitude
  • Ability to stay cool under mounting pressure of lineups
  • Passion for food and quality control testing
  • Organized and multitasker whiz
  • Good grades and/or volunteer work or community involvement experience (a HUGE PLUS)
  • Food safe level 1 certification (preferred)


We are an independent, family owned and run business, driven by passionate and dedicated perfectionists. We strive to be the happiest part of people’s day; hand-crafting and serving the yummiest gelato you can find in the Okanagan. Located in the Landmark Centre, our gelato’s and sorbetto’s are hand-crafted daily, in small batches, using only the freshest ingredients (sourcing & supporting local artisan’s where possible). Unlike commercially produced ice cream that is made in large batches with syrups & flavorings and then stored & shipped, QB’s gelato is made fresh daily and is unrivaled in the current marketplace.

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